Help Center
Last updated: 14 July 2026
Answers to common account and practice questions.
Email code not received
Check spam and verify the address. Codes can be resent after 60 seconds and expire after 10 minutes.
Google sign-in fails
Allow browser redirects and use an account permitted by the configured OAuth consent screen.
Recording does not start
Allow microphone access in the browser and make sure another application is not using it exclusively.
Recognition is inaccurate
Use a quiet room and read the complete sentence. Missing words are not forced onto unrelated audio.
Manage your data
History supports local recording playback, details, and deletion. A recording is available only in the browser where it was created.
Contact support
Email support@lufur.com with your account email, browser, and the time the issue occurred.